When you call Quatris Health, you will be connected to a live representative who is ready to assist you. Our consultants are highly trained in all aspects of GE’s Centricity Practice Solution™, including how the software integrates with other programs and devices. Thanks to screen-sharing technology, your consultant will be able to see exactly what you’re seeing, saving you valuable time and frustration. If we aren’t able to resolve your problem in a single call, we will be sure to follow up until a solution is reached. After all, customer support is bedrock to what we do at Quatris Health.
Beyond troubleshooting immediate problems, our experienced account specialists can help your practice develop a long-term technology strategy. Whatever your goals for the future may be, Quatris is here to recommend and provide EMR, practice management and cloud solutions that grow along with your practice.
We also have a library of support resources available to assist you if you would rather review at your own pace. As a Quatris Health customer, you get documentation resources of both GE Healthcare and Quatris available to you at any time online. These areas contain a wealth of information from computer based training tutorials, recorded webinars, job aids, user guides, and reference manuals. Both the GE Service Portal and the Quatris Podio Site (cloud-based platform for organizing communications, business processes, data and content in workspaces) are password protected and require approval to access. If you don’t yet have access, contact firstname.lastname@example.org today to start exploring!
At Quatris, there’s no such thing as too big or too small — we’re here to serve practices and concerns of all sizes.