When you purchase Centricity™ through Quatris Health, support comes standard. It all starts with our implementation team, which meets with you on day one to walk through the process and determine the right pace and approach based on your practice’s unique needs. We introduce your personnel to the software gradually and thoroughly, making the transition as smooth as possible.
Once you’re up and running, help is just an email or phone call away. Our knowledgeable and experienced customer service representatives are available from 7:00 a.m. to 8:00 p.m. EST. If you have a question — big or small — we will work with you to find an answer.
You can reach Quatris Support by calling 817-282-0300 or email firstname.lastname@example.org.
We offer classes and webinars for new staff just learning the software, as well as sessions designed to introduce existing users to the latest updates and advanced features. Topics include:
In addition to paid classes, we also offer complimentary one-hour webinars each month, we call them “Webinar Wednesdays.” Visit our online calendar to view and register for the upcoming webinars.
The Centricity Healthcare Users Group (CHUG) is designed to help you better understand your products, enabling you to deliver results and drive outcomes that matter.
The upcoming fall 2018 CHUG entitled “Preventing Value Based Failure with Population Health and Analytics that Matter” is an excellent opportunity to gain knowledge, tips, and tricks from multiple education sessions and to collaborate and network with 600 plus healthcare professionals. CHUG conference attendees can also earn both Nursing CE and Physician CME credits by attending.