New Spring and Summer Webinar Series for CPS & CEMR Customers

May 23, 2018
As a Quatris Health customer you are able to benefit from both the Quatris and GE Centricity resources to help your practice achieve success. We are pleased to share the upcoming GE Centricity Spring/Summer webinars, and encourage you to take advantage of this resource to help you elevate your performance and prepare for the future.
The webinar series will focus on three key areas: Increasing Provider Efficiency, Improving Workflows with the ONC2015 Edition and Supporting Your Success. For details including dates/times and registration links visit:
NOTE: Quatris will post the webinar recordings on Podio at the conclusion of each webinar.


May 9, 2018

May 9, 2018

Dear Valued Customer,

GE has released a new code update for Centricity PM. This code update only includes the following CPT/HCPCS codes that became active on 4/1/2018.

G9873, G9874, G9875, G9876, G9880, G9877, G9878, G9879, G9884, G9881, G9882, G9883, G9885, G9868, G9869, G9870, K0903, Q5103, Q5104, G9890, G9891, Q2041

Should your practice need to bill any of these codes, please open a support ticket and we will apply this update to your database.

Quatris Health, PM Services Support

817-282-0300 /

MIPS Tips – May 1

May 2, 2018

A new year of the Merit-based Incentive Payment System (MIPS) is upon us, and we want to ensure your 2018 is off on the right track.

If you are new to MIPS in 2018 and want to ensure you receive our MIPS Tips emails, please sign up HERE. If your needs have changed in 2018 and you no longer wish to receive our communications or there are new faces in the office and you want to edit who receives our emails, you can respond directly to this email or reach out to me at and I can update our records.

2018 is bringing some changes to the MIPS program, and I wanted to call your attention to a few of these below. For more detailed information, visit the Quality Payment Program website at and the CMS 2018 resource center at for a full library of MIPS information.

Name Change

The MIPS Advancing Care Information (ACI) performance category has changed to the Promoting Interoperability performance category for MIPS Eligible clinicians. The purpose of doing this was to place an increased focus on interoperability and improving patient access to health information. CMS, GE, and Quatris have already started rebranding.

New Cost Category and Reweighting

The Cost Category is new in 2018, and will be worth 10% of the final score. The cost category will use your Medicare claims data to collect Medicare payment information for the care you provided. With this new category the percentage of the Quality score was reduced to 50%. Improvement Activities stayed 15% and Promoting Interoperability (old ACI) is worth 25%.

Increased Low-Volume Thresholds

You are excluded from MIPS in 2018 if you billed less than $90,000 in Medicare Part B allowed charges for covered professional services under the Physician Fee Schedules OR furnished covered professional services under the professional fee schedule to 200 or fewer Medicare Part B enrolled beneficiaries.

You can use the MIPS Participation Status Tool and enter an individual NPI to check eligibility. Just because you qualified in 2017 does not mean you will necessarily qualify in 2018.


CMS Registration is only required to submit data as a group if the group elects to submit data via the CMS Web Interface and/or administer the CAHPS for MIPS survey. To participate as a group via Quality Submission Services (QSS) groups are not required to register with CMS. A CMS document about group participation in MIPS in 2018 can be found HERE.

Centricity/CQR Updates

Centricity and CQR are preparing for 2018 required changes. The April KB update will load the 2018 value sets into the Centricity database. In May CQR is expected to be updated with additional 2018 changes such as new CQMs, UI changes, and the ability to toggle between the PI (old ACI) Transition Measures and PI (old ACI) Measures. Remember to follow the CQR App on Podio for CQR release notes with these changes.


Your practice will want to be on at least CPS 12.0.13 or CEMR 9.8.13 before the start of your PI (old ACI) 90-day performance period in 2018. If you are not currently on that version, please reach out to so an upgrade coordinator can work with you on an upgrade.

In 2018 you can earn a 10% PI (old ACI) bonus if you are on 2015 CEHRT for your 90-day PI (old ACI) performance period and attest using the PI (old ACI) Measures rather than the PI (old ACI) Transition measures. If you are interested in an upgrade to 2015 CEHRT, you can reach out to to learn more.

MIPS Consulting

We will be offering MIPS Consulting services again in 2018. If you need assistance outside of support or just want the peace of mind that comes from having an expert walk through all aspects of the process with you from capturing the correct data in Centricity workflows through attesting with you, please don’t hesitate to take advantage of this service. Please reach out to today for more information and pricing.

*Note: If you are a GE Direct support customer, the content of this email may not apply to you and you should work with GE on your processes for support and quality reporting programs.


FREE WEBINAR: Centricity Upgrade Hardware Requirements and Technical Preparation (Wednesday, May 23, 11:00 CT)

April 12, 2018

Register now!

Join us for this 1 hour session. We will cover the hardware requirements and technical preparation for Centricity Upgrade. This webinar will focus on the latest Centricity version at the time of this webinar.

After registering, you will receive a confirmation email containing information about joining the webinar.

FREE WEBINAR: GE Service Cloud (Wednesday, May 9, 11:00 CT)

April 12, 2018

Register now!

Quatris Health is excited to partner with GE to bring you an overview of the new GE Service Cloud! Whether you are new to the concept of access to this powerful GE resource, or just looking for specifics on how to navigate the new site, this session is for you. We will provide an overview of the layout of the site, highlight some features you will find especially useful (like communities!) and talk about common troubleshooting issues. Time will be allotted for questions.

After registering, you will receive a confirmation email containing information about joining the webinar.

IMPORTANT INFORMATION FROM GE: State of the Union and the Next Phase of Our Transformation

April 6, 2018

April 5, 2018

Dear Centricity™ Practice Solution and Centricity EMR Customers:

We are very excited to announce that we are entering into the next phase of our transformation. The Value-Based Care division of GE Healthcare is being acquired by Veritas Capital – a leading private equity firm that invests in companies that provide critical products and services, primarily technology and technology-enabled solutions, to customers worldwide. Veritas has a strong investment track record of strategically transforming leading companies in the healthcare information technology space. The transaction is expected to close third quarter this year.

We cannot overstate how positive we believe this development is for our customers. As part of Veritas, the ambulatory practice solutions, revenue cycle and workforce management software businesses will operate as one standalone business, which will enable us to increase our focus on your success. Our mission and our strategy remain unchanged: we are committed to enabling you to achieve top clinical, financial, and operational outcomes with strong clinician and patient affinity.

Veritas has proven very successful in helping businesses like ours reach their full potential and increase value for customers – through investments in technology, infrastructure and people. They are a well capitalized firm with a strong ability to invest for growth, and they bring much more than just capital. They also embody a culture of intense customer focus and a drive for growth through focused R&D and product innovation, as well as a deep understanding of the urgent need to digitalize our healthcare system, as illustrated by its investment in Verscend Technologies. Veritas recently acquired the healthcare business of Verisk Analytics, Inc., renamed Verscend Technologies. Under Veritas’ stewardship, the company increased its emphasis on account management and invested in the development of new products. The combination of these efforts has resulted in significantly improved performance for its customer base. For more information about Veritas, you can visit their website:

As a valued customer, we would like to reassure you that GE Healthcare and Veritas will be working together to ensure a smooth and professional handover after the transaction closes, which again, is expected in the third quarter. Throughout the process, our focus is to keep you proactively informed and extremely satisfied with our services. We will do everything we can to make this transition seamless for you.

I am certain that you all have many important questions on your mind. We will fully and openly share as many details as we can and answer all of your questions to the best of our ability.

Please join us for the State of the Union where you can learn more about our transition and have an opportunity to ask us questions:

State of the Union Webinar
For Centricity Practice Solution and Centricity EMR Customers
April 20, 2018
12:30PM EDT | 9:30AM PDT
Register for webinar now

Please also consider joining us at Centricity LIVE, May 16-18 in Las Vegas, where you will be able to connect directly with Value-Based Care and Veritas leadership to get the latest information regarding the transition. The conference will also include a series of breakout sessions designed exclusively for our customers to give you a first-hand look at what’s next on the Project Northstar journey and provide you with tips, strategies and best practices that you can put to immediate use. Register for Centricity LIVE now.

In the meantime, if you have questions about this change, please don’t hesitate to speak to your VAR representative.

Again, we are incredibly excited to share this important news with you, and we look forward to the journey ahead.

Jon Zimmerman
Vice President and General Manager
Value-Based Care Solutions Healthcare Digital, GE Healthcare

KB Update: March 2018

March 30, 2018
April 13, 2018
Dear Centricity CPS Customers,
GE has released a new version of the March 2018 Full Knowledgebase Update on the GE Service cloud. This version corrected an issue where some patients may have had a Drug Interaction error warning in the Chart. The Medispan Expiration date in this version 2 has been extended to June 10, 2018. If you have previously installed version 1, this update can be installed over the existing version 1 of the March KB.

CPS March 2018 Knowledgebase Download v2 (Updated April 12, 2018)

If you are a Quatris-hosted customer or if Quatris performs your KB updates, we will be installing the new KB update in your system over the next few days. If you perform your own KB updates and have already installed the March KB, you will want to install the above updated file. If you have not yet installed the March KB, please us the above updated file.
If you have questions about the March KB Update, please reach out to Quatris support via our Service Portal, email at or via phone at 817-282-0300.
March 30, 2018

Dear Centricity CPS and CEMR customers,

GE has released the March 2018 Full Knowledgebase Update on the new GE Service cloud.

The March 2018 update is a full update that includes all previous updates. You do not have to install prior updates before installing this one.

This update contains the following updated clinical information for Chart module users of Centricity Practice Solution and Centricity EMR:

  • Latest medication interaction data.
  • Formulary Editor medication updates.
  • Medication reference and interaction information.
  • Changes or additions to RxNorm and Dose Checking reference tables.
  • Latest Infoscan formularies.

If you are a hosted customer, Quatris performs your KB and we will complete this action prior to the current KB expiration date of April 15th.

If you perform your own KB update, the rollout of the new GE Service Cloud may be impacting your automatic notifications of the KB release or be making it more difficult to locate the KB itself. We wanted to take this opportunity to provide you with the links in the event you were having issues locating the KB:

CPS Knowledgebase Information

CEMR Knowledgebase Information

If you are having difficulties accessing the new GE Service Cloud site ( ) there is a GE Service Cloud Registration and Overview job aid on Podio to assist with navigating the new site.

If you have questions about the March KB Update or the GE Service Cloud, please reach out to Quatris support via our Service Portal, email at or via phone at 817-282-0300.