Support: 817.282.0300 7am - 8pm EST


Customer Profile: Spine Team Texas

The Baseline.

With providers specializing in neurosurgery, pain management, physical medicine & rehabilitation, and physical therapy, Spine Team Texas required a practice management system as comprehensive as the care they offer to patients. They selected CentricityTM Practice Management before opening in 2004, added EMR in 2007 and have been using both ever since. When it came time to choose an EMR solution, Centricity was again a natural choice. The practice wanted more efficient, legible charts without the high costs of transcription.

The Process.

Based on the large number of providers and clinical support staff members, it made sense to use a tag-team approach to implementation. The Quatris Health implementation team trained a small group of staff, who in turn trained the rest of the staff. The practice carefully selected an inhouse implementation team that included the doctors. With the doctors supporting the efforts, the practice knew they would have a successful outcome.

Most of the doctors maintained their patient load during the entire implementation process. Before the EMR, Spine Team averaged 145 patients per day, and they were able to maintain the same visit count during and after the implementation.

Spine Team also utilizes the Quatris Health secure cloud services. This enables them to focus on the practice and enjoy the benefits of Centricity, instead of having to install, configure or maintain an internal server.

The Result.

Spine Team has been incredibly satisfied with Centricity Practice Solution. They have automated 100% of the charts, saving valuable time. All clinical workflows have been improved, which has allowed Spine Team to run its practice more efficiently. They have continued to grow their busy practice and maintain current staffing levels. In 2017, nine of Spine Team’s physicians were named to Fort Worth, Texas magazine’s annual “Top Doctors” list.

With the combination of integrated PM and EMR software, carefully coordinated implementation and a team-driven approach, Quatris Health helped Spine Team Texas become a better practice.

About the Practice

Southlake, Rockwall, Alliance, Richardson, Bedford, Prosper and Allen, Texas

Diagnostic Testing, Acute Spine Pain Management, Physical Therapy, Minimally Invasive Spine Surgery

Number of Providers:

Customer Since: