Customer Profile: Central Texas Allergy & Asthma Center
Central Texas Allergy & Asthma Center (CTAAC) is a single-provider clinic managed by Dr. Robert Cook and his wife, practice administrator Cheryl Cook. The Cooks have been using Centricity™ Practice Management since 2001, but didn’t start to explore EMR until several years later. By 2007, they were eager to implement more efficient charting methods, and to get a head start on the Affordable Care Act’s Meaningful Use requirements. CTAAC’s prior experience with Centricity, in addition to Quatris Health’s experience with supporting practices through Meaningful Use attestation, helped make Centricity EMR a clear choice.
The Cooks understood that the transition to electronic medical records (EMR) would require careful planning, but they were up to the challenge. The Quatris Health team introduced Cheryl to the EMR software through a demo database before the system was implemented, which allowed her to develop customized forms ahead of time. A trainer from Quatris helped the rest of the staff learn Centricity basics as well as how to use the customized forms developed just for CTAAC.
Once the staff had adjusted to electronic charting, they began scanning in existing patient charts using Ideal Image, a document management system that seamlessly integrates with Centricity. Dr. Cook decided to reduce his patient schedule for the first two weeks of implementation, but quickly got back to seeing a full patient load.
Within six months, Cheryl noticed the piles of physical charts dwindling, along with the costs associated with pulling, organizing and storing patient charts. Thanks to Centricity, ePrescribing and Ideal Image, CTAAC eliminated down-coding and saved between $30,000 and $40,000 in payroll. Communication within the staff improved now that all of the information was synchronized. After three years, CTAAC is proud to say it’s a truly paperless practice. “Even the patients are impressed by how efficient we are,” says Cheryl.
With the combination of integrated software, carefully planned implementation and training, and responsive support, Quatris Health helped Central Texas Allergy & Asthma Center become a better practice.
About the Practice
Allergy & Asthma
Number of Providers: 3
Customer Since: 2012