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Case Study

Spine Team Texas

The Baseline.

With providers specializing in neurosurgery, pain management, physical medicine & rehabilitation, and physical therapy, Spine Team Texas required a practice management system as comprehensive as the care they offer to patients. They selected Centricity™ Practice Management before opening in 2004, and have been using it ever since. When it came time to choose an EMR solution, Centricity was again a natural choice.

“We wanted more efficient, legible charts without the high costs of transcription,” said Karin Rockey, Director of Compliance. “By switching over to EMR, we could also attest for Meaningful Use.”

The Process.

Based on the large number of providers and clinical support staff members, it made sense to use a tag-team approach to implementation. The Quatris Health implementation team trained a small group of staff, who in turn trained the rest of the staff. “We carefully selected an in-house implementation team that included our doctors. We knew if the doctors supported our efforts, we would have a successful outcome,” said Karin.

Most of the doctors maintained their patient load during the entire implementation process. “Prior to EMR, we averaged 145 patients per day,” noted Karin. “During and after implementation we maintained the same 145 patient-per-day visit count.”

The Result.

Spine Team has been incredibly satisfied with the Centricity Practice Solution. “We’ve automated 100% of our charts, saving valuable time,” said Karin. All clinical workflows have been improved, which has allowed Spine Team to run its practice more efficiently. “We can continue to grow our busy practice and maintain current staffing levels.” In 2013, two of Spine Team’s physicians were named to Fort Worth, Texas magazine’s annual “Top Doctors” list. The practice has also successfully completed Meaningful Use attestation.

With the combination of integrated PM and EMR software, carefully coordinated implementation and a team-driven approach, Quatris Health helped Spine Team Texas become a better practice.

About the Practice

Southlake, Rockwall and Alliance, Texas

Neurosurgery, Pain Management, Physical Medicine & Rehabilitation, and Physical Therapy

Number of Providers: 10-15

Customer Since: 2004